Shipping policy

FREE Shipping from 40 €

Chillmigrena offers FREE shipping on all orders over 40 €. Don't miss out on this limited-time offer!

Please ensure your delivery address is complete and correct to ensure your order is delivered correctly and on time. Once your order has been shipped, we cannot change the address. We are not responsible for incorrect information provided or returns due to failed delivery attempts or missed pickup times.

Delivery time consists of two parts:

• Fulfillment: Order verification, quality control, and packaging. All orders are transferred to the warehouse within 24 hours. Fulfillment by our manufacturer takes an additional 3-5 business days.

• Shipping Time: Delivery time depends on your location. For countries such as Europe, delivery typically takes 8-20 days. Please note that delays may occur during peak season. To ensure you are always informed about the status of your shipment, we provide a tracking number.

Shipping and Delivery
We are not responsible for incorrectly provided delivery information.

We are not responsible for delays or non-delivery due to errors in the address or incorrect information provided.

Please verify your personal information before placing your order! Thank you for your understanding.

PLEASE NOTE THAT DELAYS MAY OCCUR DUE TO THE CURRENT SITUATION. WE WILL MAKE EVERY EFFORT TO PROCESS YOUR ORDER AS QUICKLY AS POSSIBLE. THANK YOU FOR YOUR UNDERSTANDING!

We make every effort to process your order as quickly as possible. The delivery time for your order includes the time needed to complete the order and prepare the shipment for transport, as well as the delivery time by the courier company itself. We apologize for any delays resulting from delays at the courier company!